Problem with Cloudflare after transferring my domain from a WordPress website to Squarespace

I used to have a Wordpress website through Bluehost, and I used the recommended nameservers to link it to Cloudflare.

A few weeks ago, I’ve transferred it to a Squarespace website.

Everything worked fine.

I then received a Cloudflare email telling me that, because the nameservers had changed, I was no longer making the most of Cloudflare.

So, I swapped them again as specified in the email.

After that, however, my old Wordpress website (instead of the new Squarespace one) would show whenever I typed my domain/URL!

I went back to using Squarespace’s nameservers in the meantime, but I’d very much like to go back to using Cloudflare with my new Squarespace website.

Would you be able to tell me how I can do that, please? Do I need to cancel my account and do it from scratch?

Welcome to the Cloudflare Community.

You shouldn’t need to do that. The symptom you described sounds like your hostname is still attached to a partner account. Take a look at the following Community #tutorial, especially the section with Liberate The Hostname. You will need to move your nameservers to those shown in your Cloudflare dashboard.

You will also want to make sure that your Cloudflare DNS contains the same IPs as those provided by Squarespace.

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