Problem using Cloudflare ServerShield for Plesk

I installed Cloudflare ServerShield for Plesk on our server and then
tried adding a domain, but I always get e.g.
Error
Cloudflare is already activated for “montecampione.it” under a different account. If you want to enable Cloudflare through this partner, please [ log in to your Cloudflare account and choose “Disconnect” on your Cloudflare DNS Settings page.]
I am pretty sure that noone activated Cloudflare with any of our domains
what can I do now???

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