Problem to manage my domians - 403 | You don't have permission to view this page

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1

Hello, i’m new in Community!
I have 3 domains managed with Cloudflare free account, but from yesterday when i click on a domain to manage it i receive the message “403 | You don’t have permission to view this page.”, i try to clean my browser, to use private windows, and i try different browsers, but the problem still remain. Can you help me? Thank you!

2

Please open a ticket for Account → Account Management → Identity & Access Management → Domain Scoped Roles.

And then post the Ticket # here so we can escalate it.

3

Hi Sdayman, thank you for your reply!
I just create Ticket ID: [2631879]

4

Hi Sdayman, i submit the ticket but the ticket was solved by a bot due my free Cloudflare plan.
What could i do in this case? I checked and the problem still remain.

5

Thanks for the ticket #. I’ve escalated it. You should hear back within 24 hours.

6

Hi there,

I believe I have resolved this problem for you and have replied to the ticket. Could you please confirm it’s working now?

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7

Hi Erisa, now all works fine! Thank you for your support.
Have a nice day!

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