Problem connection Boxtal with cloudfare

Hello, I am having a problem with the boxtal module for woocommerce. Boxtal must connect to the online store to operate its services. When I deactivate cloudfare the connection is fine. But with Cloudfare to activate the connection is not done. I have 404 errors in my server logs for some request. I have tried everything with developer Boxtal. I have in the rules of the firewall allow their IP, their query string, full URLs. but access is still denied. I can’t find any help in the community. Please let me know if there is a way to authorize requests from Boxtal. The queries are as follows:

/?rest_route=/boxtal-connect/v1/shop/pair
/?rest_route=/boxtal-connect/v1/order
/?rest_route=/boxtal-connect/v1/order/%s/prepared
/?rest_route=/boxtal-connect/v1/order/%s/shipped
/?rest_route=/boxtal-connect/v1/order/%s/delivered
/?rest_route=/boxtal-connect/v1/shop/update-configuration
/?rest_route=/boxtal-connect/v1/shop/delete-configuration

Thanks for your help

Those 404 errors should show you the URL it’s trying to connect to. Does those log entries look any different from successful requests to the same URL?

A 404 is not an Access Denied. That would be a 403, which Clouflare can respond with, but 404 responses come from the origin server.

Thanks for tour answer. There are 403 and 404. Here is the error log :
54.77.84.161 - - [29/Dec/2020:18:17:47 +0100] “POST /?rest_route=/boxtal-connect/v1/shop/pair HTTP/1.1” 403 - “-” “Apache-HttpClient/4.5.3 (Java/1.8.0_252)”
54.77.84.161 - - [29/Dec/2020:18:17:48 +0100] “PATCH /?rest_route=/boxtal-connect/v1/shop/pair HTTP/1.1” 404 183 “-” “Apache-HttpClient/4.5.3 (Java/1.8.0_252)”
54.77.84.161 - - [29/Dec/2020:18:17:49 +0100] “POST /wp-json/boxtal-connect/v1/shop/pair HTTP/1.1” 403 - “-” “Apache-HttpClient/4.5.3 (Java/1.8.0_252)”
54.77.84.161 - - [29/Dec/2020:18:17:51 +0100] “PATCH /wp-json/boxtal-connect/v1/shop/pair HTTP/1.1” 404 183 “-” “Apache-HttpClient/4.5.3 (Java/1.8.0_252)”

Hello,

I have the same problem.
Did you please find the solution?
thank you,

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