Problem Adding a Subdomain

bkawk · July 23, 2019, 6:02pm

Would enabling HSTS force all requests to https?

matteo · July 23, 2019, 6:05pm

Technically yes, but it will need to be preloaded… It will take time and it’s hardly reversible. Maybe try contacting support as well.

bkawk · July 23, 2019, 6:06pm

Poor Liam on support has tried his best but I get the feeling he’s non technical, the ticket number is 1721731 if you want to read the thread internally

neonic · July 23, 2019, 6:16pm

@bkawk, I’ve read the post I’m just not to sure which issues still remain.
What exact problems are you experiencing as of right now?

bkawk · July 23, 2019, 6:17pm

The boys above have been really helpful in getting us this far, big thanks to them, just this one last issue to solve with your help

domjh · July 23, 2019, 9:52pm

Hi @bkawk,

Not 100% on this, but I would guess that your settings there are not taking effect as you can’t set the root domain to due to The orange to orange problem. I believe that you will probably have to take this up with support.

Perhaps @cloonan can take a look?

bkawk · July 24, 2019, 3:39am

I woke up to an email from Michel (Senior Support Engineer) suggesting that an alternative approach would be to “try a new hash so the WWW subdomain gets added to the Cross CNAME removal.” Is anyone capable of translating this into actionable steps?

bkawk · July 24, 2019, 8:19am

Is the suggestion to delete and then re-add the TXT record with IPFS hash named “_dnslink”??

sdayman · July 24, 2019, 1:30pm

IPFS is alien to most of us (appropriately named, I suppose). You should probably reply to Michel and get some clarification.

matteo · July 24, 2019, 1:31pm

I’d love to try it one day, never tried it though…

bkawk · July 25, 2019, 1:52am

If you want to try it I recommend this free service that takes a lot of the hassle out of getting files onto ipfs, you simply upload your static website and it returns a hash that you put in your dns https://pinata.cloud/

I have sent Michel a message and I’m now awaiting his response

bkawk · July 31, 2019, 1:31am

I’m still waiting to hear back from Michel on ticket 1721731, I have sent a few follow up emails but not heard anything back as yet.

sdayman · July 31, 2019, 2:32am

Let’s see if @cloonan can contact Michel for Ticket 1721731.

cloonan · July 31, 2019, 3:01am

Thank you, I made some notes on the ticket and added myself to it and pinged Michel. (I’m also new to IPFS, but have been curious to dig into it for a while, digging in the docs for clues.)

bkawk · August 5, 2019, 3:45am

Thank you cloonan, I did receive a message 4 days ago saying that it had been referred to the IPFS team in San Francisco, Ive not heard anything since.

bkawk · August 12, 2019, 11:19pm

Another week and still no response

sdayman · August 13, 2019, 12:30am

@cloonan, the suspense is killing us!

cloonan · August 13, 2019, 2:23am

Will investigate a bit, i did see some action but nothing helpful. I suspected the the advice was to try a different encryption, but don’t know if that is of the same file/files or if they’re asking to try a different set of files/file.

bkawk · August 22, 2019, 5:37am

Thanks for the encouragement, I’m still eagerly awaiting a solution.

system · September 21, 2019, 5:37am

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