What is the name of the domain?
What is the error number?
no number
What is the error message?
could not run legacy post zone sub request against new zone products: failed to update user subscription: failed to apply object products: You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page
What is the issue you’re encountering
No problem with other domains, but with this domain, I get the message above, and there is no outstanding bills.
What steps have you taken to resolve the issue?
checked billing, submitted ticket
What are the steps to reproduce the issue?
Try add the above domain as a free plan.