我如何可以申请退款pro套餐。

我如何可以申请退款pro套餐。并且从我的visa 多扣除了两笔 240USD不经过同意就可以扣嘛?

Hi @633804

4.3 No Refunds

“FEES ARE NONREFUNDABLE. YOU WILL BE BILLED IN FULL FOR THE SUBSCRIPTION TERM IN WHICH YOU CANCEL AND NO REFUNDS WILL BE PROVIDED FOR THE UNUSED PORTION OF SUCH SUBSCRIPTION TERM. Following any cancellation, however, you will continue to have access to the Paid Services through the end of your current Subscription Term. We may, in our sole discretion, provide a refund, discount, or credit (“Credits”) to you in a specific instance, however the provision of Credits in a specific instance does not entitle you to Credits in the future for similar instances or obligate us to provide additional Credits.”

If you’d like to cancel your subscription, you may do so by following the steps on this article: Cancel Subscription

Kind regards,

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