Pro Plan Issue


#1

I dont have the upgrade option on my subscription page, I just register my free account a few hours ago, is it common ?


#2

On the overview tab of your domain, at the bottom in the Subscription section, do you see a Change Plan button? If not, contact support, to login to Cloudflare and then contact Cloudflare Support.


#3

I don’t have the button in the overview tab of my domain. Will contact support. The only issue with this is because you’re not on the Paid version, support take ages to respond… :frowning:

Let me give you money already!


#4

Please post the ticket number once you have it and we’ll nudge it along. Reference the link to this discussion for background.


#5

Awesome, thanks for that. 1596307 is the reference number to the ticket.


#6

I suspect it’s something to do with me having signed up to Cloudflare via a partner, Liquid Web. Maybe the integration is a bit screwy as there are other parts of the Cloudflare overview page that don’t match up with your docs either. Will leave that for another day!


#7

ah, I suspect so. I do see the ticket and will reach out to our Support team.