Pro account features not enables

I have upgraded my account for a domain to Pro, but some of the features of Pro are disabled, eg Polish. It tells me to upgrade, it then tells me I already have a pro account.

I’ve opened another ticket number 3234231, and no response again, not sure what to do for the best next.

Good day,

Thank you for providing us the ticket number.
I have assigned the ticket to the billing queue and there will be an update soon.

Thank you

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