Prime-Time - slow Site for Telekom User

Our shop (XONIC Solutions) is very slow during prime time in the evening between 7pm and 10pm for Telekom customers in Germany. It is not possible to place an order in the shop.

There are no problems with our shop and Cloudflare with other internet providers. Are there any settings that can help us so that Telekom online customers can also use our shop in the evening?

Many Thx :slightly_smiling_face:
Jörg

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