Potential DNS issues for users of a network service provider in Brazil

Jan 18, 17:33 UTC
Resolved - This incident has been resolved.

Jan 18, 15:06 UTC
Monitoring - A fix has been implemented and we are monitoring the results.

Jan 18, 14:55 UTC
Investigating - Cloudflare is investigating potential DNS issues that may impact customers of one specific internet service provider in the United States when using public DNS resolver We are currently working on a resolution and will provide an update as soon as possible.

These issues do not affect the serving of cached files via the Cloudflare CDN or other security features at the Cloudflare Edge.

This is a companion discussion topic for the original entry at https://www.cloudflarestatus.com/incidents/h917zm58vb33

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