Porn removal from a site that Cloudflare hosts

Hello,
Someone at Cloudflare please help! :grimacing:

I’m having a possibly life-altering crisis due to some personal ‘porn’-like photos of me that have been shared to a Website that Cloudflare is hosting. They shouldn’t have been and I desperately want them removed!

I have tried emailing the website at their ‘info’ email address (over a week ago now) and despite trying to contact them a few times, but I’ve had no response from them.

I’m scared and worried and panic is setting in. :pleading_face:

I need help! Please can someone at Cloudflare
PLEASE reply to me? I can give exact URL’s of the photos and perhaps they can be removed? I would be forever forever forever grateful…

Sadly Cloudflare has no control over the content on that site. Your best bet, in this case, would be contacting your local authority, they have protocols in place for things like this (it’s sad this is even needed).

I’m very sorry this has happened to you, people can really suck sometimes.

(From your message, it seems like a bad person uploaded to some site rather than the site itself being malicous. If the site as a whole is malicious though definitely also report to the abuse team - Cloudflare Abuse Form | Cloudflare)

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The site just seems to be a rather sexy/nice collection of pretty ladies. (It doesn’t seem malicious.) On one it’s flattering that they include pics of me. BUT, I don’t want them there (or anywhere!!)

I don’t think the site has I’ll intent but I can’t reach them to even speak to them or reason with them! I don’t know what to do!! The site is called {redacted}

I can prove the photos are mine. Oh please please, there has to be a way!! :pleading_face:

Well, come to think of it, the photos seem to all be ‘poached’ from somewhere AND, they CLAIM to follow DMCA regulations. Can I (and others, I see semi-famous porn stars on there…) not have them removed based on copyright infringement?

Trying to upload an image of their claims to follow DMCA regulations (and to promptly reply to concerns surrounding.) Can ANYONE at CLOUDFLARE get them to respond?? I can’t :disappointed_relieved:

Woops, I’m SO sorry. I guess I’m not supposed to share the website name here. That’s fine, I won’t do that again. Just need some help from Cloudflare getting in touch with them? Or maybe someone at Cloudflare contact them? Message me via email so we don’t mention any names here?

Sorry had a meeting. As I stated, Cloudflare can’t really help sadly. If they won’t respond to you, they won’t respond to Cloudflare. The local authorities as I mentioned before are the way to go. They sadly deal with this often and know what to do. If it would make you feel more comfortable, you can talk to a female officer throughout and they will support you all the way.

Edit: Looking into the domain more, looks like they transferred the domain to Cloudflare Registrar. I would definitely report this to the abuse team too. You can do that here: Cloudflare Abuse Form | Cloudflare

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The best way to bring this to Cloudflare is via the Abuse portal. But the DMCA category will probably not get you very far. The policy states:

For reports of a sensitive nature, including nonconsensual pornography or reports of human trafficking, please use the “violent threats and harassment” option

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What you can do is submit the exact URL where your images appear to Google and all other top search engines (Bing, DuckDuckGo, Baidu, Yandex, etc.). There is a possibility that they delist the URL from their search results – they may or may not, it is up to them. This is is your best bet if the website itself is not responding.

P.S. If you were an EU citizen or a resident of California, this would be a matter for the law and the website would face a hefty fine (and more) for even just a lack of response. So, in future, you might want to vote for political candidates that champion better privacy laws in your locale… Or consider moving to a locale with better privacy protections, if you have that ability.

Good luck!

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I was about to suggest to her to contact the registrar. I personally would also open a support ticket with the registrar (Cloudflare), just to get the response on paper…

Forgive me but, I don’t know what you mean exactly.:grimacing: Cloudflare transferred their ownership/responsibility to ‘Cloudflare Registar’? What does that mean?

Sorry…I’m not used to any of these terminologies and I’m really out of my realm. I really do appreciate ANY help.

The input on this thread is accurate @user6849, Cloudflare has no control over the content that is displayed on a website we do not host. If you feel that a site is engaging in illegal or inappropriate activities like what you describe, you can submit an abuse report, at Cloudflare Abuse Form | Cloudflare that was shared above.

The suggestion from @michael was to select the “violent threats and harassment” option as opposed to a DMCA violation.

And, the suggestions to contact local authorities and major search engines are both really good.

Yes, I understand. I just misunderstood and believed that Cloudflare WAS the host…how does one learn just WHO is the host (and then approach the appropriate party?)

Cloudflare is not the host – Cloudflare does not host websites.

I don’t know the website in question (since it’s redacted), but Cloudflare is likely:

  1. The CDN for it, which led you here. This means that Cloudflare sits in front of the host, protecting it from attacks, prying eyes, etc. For privacy reasons, Cloudflare will not be able to tell you who the actual host is, unless they are compelled to by court order – and it is highly unlikely a court order will come of this after reporting to local authorities.

  2. The registrar for the redacted domain. This means they act as a registry for the domain itself, like printing their phone number in their phone book. Here, my feeling is that Cloudflare should provide some better contact information for the site owner but I don’t think they are obligated to. Since @cloonan did not mention this (he works for Cloudflare, the rest of us don’t), it’s more than likely that that will be a dead end.

So your best bet on getting more help from Cloudflare is to submit the abuse form, as suggested above. And then to follow all the other advice in the thread. Any one of the options could lead to some success, but it is sure to be a slow process.

Just remember, if cloudflare takes it down, these scummy sites can sign up again and you’ll play an endless round of chasing as they normally use numerous domains.

Any blackhat, warez or porn site will be hosted on a provider that ignites dmca notices as well to add to your troubles. even getting bing or google to remove the search link a for just one site can be an epic battle.

If you ever want this to stop, hire private investigator, prayer to God they in a country you can launch legal action against is the best bet.

Wish you the best, just saying the reality, it’s really ■■■■ what’s happened I hope it works out.

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I hate to say this but this may actually be a valuable suggestion as well.

With more reputable sites, you can reach them via contact form, email, or phone – I’ve done this and gotten through, eventually. With the worst of the worst, however, you might be in for a …

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