Policies don't work to users linked with Cloudflare Teams through Cloudflare WARP

DNS & Network 1.1.1.1
#1

Hi,

I am trying to connect my desktop and mobile phone Through Cloudflare to aply for them some policies about dns filtering.

To make that, I have got installed 1.1.1.1 aplication in both and activated WARP, I have create the devices in dashboard and linked too. Also I have create a locations and linked with a policies to block pronography domains, nevertheless I can continue accessing to domains with adult content with both devices.

Why is not working?

Thanks in advance and sorry for my english.

#2

Have you configured the DoH subdomain? That is what chooses which policy applies to the device.

1 Like
#3

First of all, thanks for your answer.

Yes, DoH subdomain is configured and Auth Domain is linked with both devices.

What could I be doing wrong?

#4

I was doing different things and doing over and over again and don’t work.

I have could check that, when I am surfing Internet with Google, those domain requested (for example “example.com”) are not registered by Gateway and just appear in Logs>Gateway such as “example.home” and it is allowed. :thinking:

#5

Sorry, I was replying but I didn’t do it with “reply” option.

Please, I will be appreciated if you could check last answers and give me more suggestions.

Thanks in advance.

#6

AlejandroD can you file in-app feedback via the Cloudflare WARP client and let me know the ID of the ticket you get back?

#8

My feedback ticket ID is 4589.

Thanks for your answer Kkrum.

#9

I just noticed the same issue on the iOS 1.1.1.1 app, and was able to reproduce the issue on several devices with different accounts.

  1. In Settings > Advanced > Connection options > DNS settings, set the Gateway DoH subdomain value to a location’s DoH value (such as blahblah from blahblah.cloudflare-gateway.com)
  2. Location policies are enforced
  3. In Settings > Account, sign in with Cloudflare for Teams
  4. The Gateway DoH subdomain is changed to a GUID
  5. Location policies are no longer enforced