Pls help! error 1000 dns Problem since days now

so since days I try to fix this issue and it allows come up again.

Error 1000

Ray ID: 86f93fd4bebb5ac3 • 2024-04-05 11:37:59 UTC

DNS points to prohibited IP

What happened?

You’ve requested a page on a website ( that is on the Cloudflare network. Unfortunately, it is resolving to an…

Pls someone help me. I heard that there is a solution on reddit, but I don’t know how to do the setup. So far I did try so many different things, like changing from nginx to apache2, changing OS, letting my internet provider giving me access to configure port forwarding, …

Hope someone know how to help me, because the other topics did not help me either … :confused:

Thx for you time

Hi there,

This is your issue right here:

The service address should be the URL that is accessible from the server running the cloudflared connector.
So for instance if locally your page is accessible from, this is the address you should place there. Replace the current service type and URL by the correct ones and the error will go away.

Take care.


Thx for the response ^^

So when I change:
-it to the server IP and http with port 80 and then I get a error with “This page isn’t working at the moment” to many times redirected
-it to the server IP and https with port 443 an error come up with “error 502 bad gateway
-and when I try to get there with https://ip an error come up with “Your connection isn’t private” and it doesn’t let me visit it anyways.

I am not sure were the problem now should be. Do you have a hint or so?

Hi there,

A 502 means Cloudflare was not able to establish contact to the origin server.
Are you sure your application/web page is available internally on Try it out.

I’d like to underline again that this address should be an address accessible internally on the cloudflared service device.

So if internally the address is http:// or if the port is :1234 (examples), that’s what you have to set in your service configuration.

Take care.

1 Like

hi ^^
Finally I made it :smiley: Thank you so much. Keep up the good support …


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