Plesk Auto Generated Thumbnails Blocked by CloudFlare

In Plesk, for each site profile, a thumbnail is generated of the site’s home page. Cloudflare is blocking this from happening.
Screen Shot 2022-09-10 at 5.18.30 PM

What setting do I need to adjust? I whitelisted the server IP and that did nothing to resolve the issue. I have a custom rule for the Plesk URL to disable basically everything except security.

May I ask if you’re using a Free plan? :thinking:

Which service and details does the presented and blocked page from the firewall event show when you click on it for more details, once you navigate to the CF dashboard → WAF → Overview tab? :thinking:

Do you get some error shown inside the “red bar” at the bottom of the screen?

Hi, I’m on the Pro Plan.

I looked in the WAF Activity Report and don’t see my server or my desktop IP addresses appearing in the report for blocking anything.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.