PLEASE support to enable my O2O for Shopify Store 23.227.38.65 not working

[slackwer]

What is the name of the domain?

www.marketderma.com

What is the error number?

Target 23.227.38.65 is not allowed for a proxied record

What is the error message?

Target 23.227.38.65 is not allowed for a proxied record

What is the issue you’re encountering

WAF block rules not working on my Shopify store.

What steps have you taken to resolve the issue?

I tried to enable the proxy on DNS record but I can’t enable it. I got this error: " Target 23.227.38.65 is not allowed for a proxied record." . I read some post and found that If enable O2O, I can make WAF works on my Shopify store. Thanks

Screenshot of the error

[cf-scott]

Hey there!

I have enabled Shopify O2O for the marketderma.com zone.

If you need anything else, please don’t hesitate to reach out to us again.

[slackwer]

Hello @cf-scott, still having the issue that I’m not able to add the A Record as showed in my screenshot, I can’t setup the domain in my shopify store adding screenshots

[slackwer]

[slackwer]

here is my Shopify store

[Laudian]

You need to use a CNAME record for the name @ as well. A records don’t support O2O.