"Please stop tagging staff members without a reason. Give the community a chance to respond."

Meta
#1

Ok, so I recently had a post (What counts towards image resizing requests? - #2 by AppleSlayer) flagged and hidden as “inappropriate”! However, I looked at it and noticed this staff callout above the message:

Staff Callout Image
Staff Callout Image753×50 4.53 KB

And this is the post

image
image759×218 15.6 KB

And the OP (Orginal Post) was this:

image
image718×149 4.8 KB

I can understand the “Give the community a chance to respond” but what I DON’T understand is this:

  1. Why was the post hidden? I know I “pull the trigger” (figurately speaking) on some topics, but it WASN’T a false ping of a staff member! (The OP had an actual issue that required billing support)!
#2

Billing support isn’t required to explain how Cloudflare charges for its services. These are documented online. Laurie’s job isn’t to explain pricing to customers.

4 Likes
#3

Oh, that’s why the post was flagged and hidden (w/ staff callout)! I understand that now!

#4

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.