Please manually enabled my zone to enable me route my mails

General Email Routing
1

What is the name of the domain?

moniely.com

What is the error number?

550 5.1.1

What is the error message?

Domain does not exist

What is the issue you’re encountering

The email routing I setup is not working. The following error is always received anytime a mail is sent to the custom email: The response from the remote server was: 550 5.1.1 Domain does not exist.

What steps have you taken to resolve the issue?

I have toggled the catch-all button several times but the error hasn’t been resolved.

The destination email has been verified and enabled.

I believe that the solution is for cloudflare to manually enable my zone to enable the MX and TXT records work.

2

Hi verodiamantelimited, how are you today?

I would love to try to help you.

Can you share with me if you continue to experience the related issue?
If yes, have you already tried to turn the catch-all off and on again?

Jean

4

Hi Jean,

Thank you for your response. I have turned the catch-all button on and off several times but I still receive the same error message. Please find attached the error message

Screenshot_20240919_183113_Gmail
Screenshot_20240919_183113_Gmail904×1601 136 KB

5

Hi verodiamantelimited,

Nice to talk to you again.
Considering that switching on/off the catch-all did nothing, will be necessary to reach some developer to manual activate your domain.
I headed to Cloudflare Develop Community on Discord a few minutes ago and shared your issue, with luck it won’t be long to some CF Developer see the message and give a reply. As soon it happens, I will share immediatelly with you.

Have a nice day!

Jean

6

Hi Jean,

Thank you so much for your support. I await your feedback.

7

Hi,

I still have no answers for your case, sorry.
In case you want to try something, you can reach the Cloudflare Developers server on Discord.
As soon I have news, I will share it with you.

Jean