Please help! Txt record does not work

[kissviktoria0622]

What is the name of the domain?

mytopdeal.it.com

What is the error number?

n/a

What is the error message?

n/a

What is the issue you’re encountering

txt record can not be found

What steps have you taken to resolve the issue?

I tried several times to add the TXT record , but it can not be found.

What feature, service or problem is this related to?

DNS records

[cloonan]

@kissviktoria0622

mytopdeal.it.com

I suspect you have issues with all your dns records, at the moment your site returns an nxdomain error.

[kissviktoria0622]

What should i do?

[Laudian]

First of all, can you confirm that you are in the correct Cloudflare account?

What does it say at the top of your dashboard?

Also, what DNS record are you trying to add?

[kissviktoria0622]

[Laudian]

Which of these records are you having a problem with?

I can see the Facebook verify record.

[kissviktoria0622]

I tried ti integrate the Cloudflare with the Funnelflux Pro, but it does not answear.

[kissviktoria0622]

[Laudian]

Your CNAME to funnelflux is proxied, change it to DNS-Only.

[kissviktoria0622]

[kissviktoria0622]

These 2 records are not working.

[Laudian]

The name of that record is wrong, it should only be _acme-challenge.trck

[kissviktoria0622]

[kissviktoria0622]

I got these instructions from a FunnelFlux. Is it wrong?

[Laudian]

It’s still wrong. The name can either be _acme-challenge.trck or _acme-challenge.trck.mytopdeal.it.com.

[kissviktoria0622]

okay, i try it. I tried several times to fix it

[Laudian]

Can you doublecheck that you entered your domain correctly on Funnelflux? The wrong record could be because you didn’t enter the .it.com when you entered your domain there.

[kissviktoria0622]

Yes, i checked the domain.

[kissviktoria0622]

OMG! it is Active! Thank you for your help!!