Please help DNS Validation Error (Code: 1004) Content for CNAME record is invalid

Hello,

I am trying to add a sub domain with CNAME record point to another domain (

https:://fa-evdx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/xx/CX_5

) getting an error below .

the record is correct and can be reached with https and without
proxy disabled

DNS Validation Error (Code: 1004) Content for CNAME record is invalid.

You encountered an error because you included https:// in your CNAME record, which is not allowed. The correct format for a CNAME record only requires the hostname. For example, if your target is fa-evdx-saasfaprod1.fa.ocs.oraclecloud.com , simply use that as the content for your CNAME record, without the https:// prefix.

2 Likes

Thank you Albert for your reply. before asking for help, i have tried with out https:// prefix. and get same error with my setup.

However since sub-domain A Help.ABC.com pointing to domain B fa-evdx-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/aa/CX_5
that’s the correct path for the server where response. if i remove `

hcmUI/CandidateExperience/en/aa/CX_5 dose accept the record. However that’s not correct path. any other thoughts?

You can only use a hostname as a canonical name. Scheme and path elements are not allowed.

OK:

alias canonical name
somename othername.example.com

Not OK:

alias canonical name
somename https://othername.example.com
somename othername.example.com/some/path
somename https://othername.example.com/some/path
1 Like

Thank you that make sense

1 Like

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.