Please enable Orange 2 Orange for my Shopify store

What is the name of the domain?

What is the error number?

Target is not allowed for proxied record

What is the error message?

Target is not allowed for proxied record.

What is the issue you’re encountering

Unable to enable O2O for Shopify store

What steps have you taken to resolve the issue?

Attempt to set Proxied status for CNAME record

Hi, Shopify o2o enabled. You can add the cname now.

Whats the current process for enabling O2O?

Are you the new PM for this month?

Support just ignore everything #01454802
mbullock just ignores request (email a month ago based on suggestion on the forum to contact him)
dara responded on twitter but then didn’t follow up
do we really need to stick a public forum post with our domains to get this enabled??? what a mess..

This is a bit of a process disaster if we have post domains here or hunt the PM of the month on the forums, at least update the docs and tell the wider community exactly what to do to enable O2O, what to expect in terms of timelines, clearly the O2O enablement in the dashboard promised a number of years ago never materialized, are support staff familiar with what O2O is and how to escalate the issue internally - i get the impression they haven’t a clue what o2o is…

thankfully we’re just experimenting at this stage otherwise I’d wouldnt even consider it as an approach based on enabling issues

Than you Ikmal. I’ve activated hotlink protections but my images are still being hotlinked. Here is an example, a scammer website that is behind Cloudflare protection