Please enable O2O on my domain

Website, Application, Performance Security
1

What is the name of the domain?

frankkeanebmw.ie

What is the error number?

Please enable O2O

What is the issue you’re encountering

Please enable O2O

What steps have you taken to resolve the issue?

Please enable O2O

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Off

What are the steps to reproduce the issue?

Please enable O2O

2

Your DNS records appeared to be proxied already…
[deleted]

Unless you are using Shopify, O2O will work automatically on proxied CNAMEs anyway so doesn’t need to be enabled by Cloudflare manually. Just ensure you are using your provider’s CNAME and not A/AAAA records.

3

We need to enable a new destination but it throws an error when applied as they are also on Cloudflare.

4

Do you mean you have a CNAME in place already that’s pointing to the host and it’s giving an error?

What hostname have you set, where does it point, and what error is showing? If unsure you can show a screenshot of your Cloudflare DNS records.

The host needs to be using Cloudflare for SaaS and your hostname needs to be set up at their end. If both those are not done you will get error 1014 if you try to CNAME to them.

6

Are all these…

[deleted]

…CNAMEs to [deleted]?

Has the owner of [deleted] configured those 4 names as custom hostnames in their Cloudflare account?

8

If you’ve set the CNAMEs properly then the problem is on the provider side. Seems all 4 just have started working anyway.

10

This is not an O2O issue. As I said, unless using Shopify, O2O just works automatically if you have a CNAME pointing to a provider that’s using Cloudflare for SaaS.

If you are getting 1014 errors, then either your CNAME is not correct, or the provider is not using Cloudflare for SaaS or hasn’t set up your custom hostnames. O2O can’t fix those.

11

Hi, Thanks for your all your help and confirming the issue, I have reached out to the provider to fix it their side. Would you mind unlisting this tread and/or deleting the domain names from it please. Thanks.

12

Please can you remove the domain records references as they showing in Search

13

I have deleted from my post, you will need to flag your posts for a moderator to edit/remove as I can’t do that.

14

Thanks for all your help. Are you able to remove the domain in initial request?

15

:point_down:

16

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