What is the name of the domain?
What is the error number?
There is no error
What is the error message?
No error message
What is the issue you’re encountering
We paid for the annual plan and our account still free.
Billing issues requre a Billing ticket with Support
01208915
In what area can we help you?
Upgrades
What are the steps to reproduce the issue?
We simply paid to use the business version and its not upgraded. We need to upgrade since we expect a huge launch and increase in the traffic volume for the website soon. We have opened a support ticket (01208915) last week and there still no response, its been two weeks without a resolution. We need to upgrade to business and invoices are PAID.
