I have a 4-month old account. For the last month, I’ve been getting an email on around Friday of the week informing me as follows: “Cloudflare has deactivated your website, because of a possible violation of the Terms of Service for the storage or caching of non-HTML content, such as video or audio files.”
Then, without me doing anything, after a few days the domain gets reactivated and returns to normal. That is until it’s deactivated again!!
Based on that notification one would think I’m caching a bunch of MP4s and MP3s. But here’s the thing: Notwithstanding the fact that am not caching MP4s and MP3s, the Cache Level for the ENTIRE domain has been on “bypass”. There are multiple Page Rules where “Cache Level: Bypass”.
Given that my Page Rules would prevent any actual caching violations, this appears to be a bug in the Cloudflare’s Account management system.
Incase anyone can shed light on what’s happening, appreciate hearing from you.