PHP mail() not sending on GoDaddy domain with DNS hosted here

[dion.2rivers]

Hi,

I have a domain, stridesforsuccess.com, registered with GoDaddy but the DNS is hosted with Cloudflare. I cannot send email to, for example, [email protected] from this domain from within a PHP script running on the server using shared hosting. The PHP function I am using is mail().

Is there specific documentation explaining how this all works and what needs to be done to effect it? I would like to learn something from this. Thank you

Any help will be appreciated.

Dion

[fritex]

Greetings,

Thank you for asking.

I am sorry to hear you are experiencing an issue with receiving/sending e-mails via your Website / PHP script while using Cloudflare services for your domain name.

@dion.2rivers

PHP script running on the server using shared hosting. The PHP function I am using is mail()

Kindly, see below suggestions and tips for troubleshooting.

Usually, the MX record should point to a hostname such as mail , and the A (or CNAME ) type record for that hostname should be set to (DNS Only).

You might be using a hostname like yourdomain.com for your PHP script, which is (proxied) rather than the unproxied (DNS-only) like mail.yourdomain.com (possible this one not existing or is instead of being ) at the DNS tab of Cloudflare dashboard, in your e-mail client for sending/receiving server (MS Outlook, Mozilla Thunderbird, etc.)

Could you re-check and re-write your PHP script?

Otherwise, I am successfully doing it via PHPMailer script as far as it has a lot of more options, and I can even connect to my external e-mail server provider (defining hostname, port, SSL/TLS settings, credentials, etc.) and send e-mails using it, while the website / script is hosted on another server.

GitHub - PHPMailer/PHPMailer: The classic email sending library for PHP

Nevertheless, you might have to troubleshoot if the port like 25/465/587 is open at your GoDaddy hosting and contact GoDaddy to check this for you.

May I suggest checking below article if your e-mail records (usually the A mail and the MX record) are configured properly while you are using Cloudflare for your domain name:

• Email undeliverable when using Cloudflare

Deprecated - Email Troubleshooting

This tutorial is deprecated in favour of Troubleshooting email issues · Cloudflare DNS docs

Archive

This tutorial covers the steps you should take if, when you change your domain to point to Cloudflare, you no longer receive emails to your domain. If you follow this tutorial and still need further help, please let us know what you have tried and share your domain name and, if possible, a redacted screenshot of your DNS records in Cloudflare. <a href="https://youtu.be/hLKyUWQcu08">…

@dion.2rivers

stridesforsuccess.com

I see your e-mail records are properly configured so far:

;QUESTION
stridesforsuccess.com. IN MX
;ANSWER
stridesforsuccess.com. 300 IN MX 0 smtp.europe.secureserver.net.
stridesforsuccess.com. 300 IN MX 10 mailstore1.europe.secureserver.net.

;QUESTION
mail.stridesforsuccess.com. IN A
;ANSWER
mail.stridesforsuccess.com. 300 IN A 3.130.60.26
mail.stridesforsuccess.com. 300 IN A 3.13.222.255
mail.stridesforsuccess.com. 300 IN A 3.13.246.91

I cannot find a DNS record for SPF/DKIM/DMARC.

Maybe you are missing some TXT/CNAME records (for SPF, DKIM, DMARC if so?)

I would also recommend looking into the below article due to further prevention of your e-mails being marked as a SPAM at the recipient’s side:

How to prevent your emails from going to spam

As a website admin, you will likely be sending out emails to your customers or visitors for newsletters, account notifications, product updates, etc. Depending on the circumstances, you might start noticing your emails are ending up in customers’ spam/junk folders instead of their email inbox. This issue can be caused by a few things, and I’ll go into detail for each: Misconfigured DNS/absence of necessary records Poor domain reputation FAQ Misconfigured DNS/absence of necessary records For…

Nevertheless, using online tools on the links below you could test and troubleshoot more what is going on with your e-mails:

Newsletters spam test by mail-tester.com

Email server

Sharing here a list of websites/tools I usually use to check, test or even generate something in case I forgot how does it go: https://toolbox.googleapps.com/apps/dig/ https://ssl-tools.net/ https://ssl-tools.net/mailservers https://ssl-tools.net/mails https://www.checktls.com/TestReceiver https://www.mail-tester.com/ https://en.internet.nl/test-mail/ https://intodns.com/ https://powerdmarc.com/power-dmarc-toolbox/ https://www.immuniweb.com/ssl/ Hope they will help you too

If you can, please check GoDaddy or your shared hosting server log files for any troubleshooting information.