Periodic ERR_TOO_MANY_REDIRECTS for exactly 4-hours

Hi all,

I’m seeing strange behaviour from my Cloudflare/Cloudways site.

Every ~5days, my Uptime Monitoring alarms go off and say the site is unavailable. When visiting the site in Incognito I can reproduce ERR_TOO_MANY_REDIRECTS. Each time, this happens for almost exactly 4-hours. It started when I re-deployed a new build of the site to a new instance on Cloudways on Aug 27th.

The URL is https://www.robertsoncollege.com

Do you know what the redirect is? Sometimes it’s in an http/https loop. Other times, it might be in a www/no-www loop.

Which SSL mode are you using? It should be Full (Strict).

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Thanks for the response!

When I use a tool like httpstatus.io, it doesn’t even give me output on the redirect, it just shows an error

I believe I’m using just full right now as requested by IT, who are also using CF to manage DNS for other services. Is there any reasoning I can bring to them to justify upgrading?

I don’t think there’s anything you can upgrade (at Cloudflare) to overcome this.

I just ran the httpstatus check and it got a 200.

Have you checked your server logs for the redirect events?

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