What is the name of the domain?
phongcandev
What is the issue you’re encountering
I just bought a new domain at cloudflare and now it`s asking me to update the nameservers. (Pending NameServer Update )
What feature, service or problem is this related to?
Nameservers
fritex
November 11, 2024, 3:05pm
2
langbamit:
phongcandev
My best guess domain name is phongcan.dev
?
Seems like it’s not registered domain.
Kindly, could you please cross-check and share your actual domain name in bracketed dot [.] notation (example[dot]com
) in your next reply here so we could double-check, troubleshoot and provide some more feedback information about the issue?
Yes, my domain is phongcan.dev. I saw that my PayPal account has been charged, so I thought the registration was successful. What should I do now?
fritex
November 11, 2024, 3:14pm
4
Thank you for feedback.
Sounds like something wasn’t processed correctly with your Payment, if your PayPal account was charged but domain not registered
Was there some error or rather not on the Cloudflare dashboard in the process?
I’d suggest you to follow these directions from below article to create a Billing ticket:
The Support team is aware of some recent errors; 1258 , 1315 , subscription changes, and plan changes.
If you’re encountering any of the above issues, please report them directly to Customer Support at, https://dash.cloudflare.com/?to=/:account/support
If you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.
watch this topic for updates → Billing Subscr…
system
Closed
November 13, 2024, 3:14pm
5
This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.