Pending Nameserver Update (Waiting for Cloudflare Support answer for more than a week)

I have updated my domain nameservers (started using new Cloudflare account after changing the domain registrar) but the status is stuck at “Pending Nameserver Update”. I am sure that I have updated correctly as https://dnschecker.org/#NS/ shows correct nameservers only some of them are still not resolved.

New domain registrar said this issue should be solved by Cloudflare. Waiting for Cloudflare Support answer for more than a week (request number #1729341).

Hi @iamuser,

Are you able to share the domain so we can check that it is set up OK?

I have added the domain to my profile (website).

Sorry, I missed that - looking now!

Looks OK to me, have you clicked the ‘Re-check Now’ button where it asks you to change the nameservers?

Yes I did it many times. This domain has been on Cloudflare before changing the registrar. Could this be an issue?

Shouldn’t be. Have a look at this tip for other alternative causes:

Ah, looks like it could be a DNSSEC issue - please see step 3 in the tip I linked to.

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You was right, this solved my issues. Thanks!

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No problem! Glad you got it sorted. If you haven’t already, please let support know that it is resolved (and link to this thread if you want, https://community.cloudflare.com/t/pending-nameserver-update-waiting-for-cloudflare-support-answer-for-more-than-a-week/106122)

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A post was merged into an existing topic: Pending Nameserver Update please help