Pending Nameserver Update 5555

General
#41

The www version isn’t working. The root does. That is normally an issue with the server, I recommend deciding a single version to use and stick to that and not split them as separate websites.

If your domain works when you visit example.com, but not when you just visit www.example.com, you may want to redirect www to your root domain using a page rule. You can follow this community tutorial on how to do this.

If your domain works when you visit www.example.com, but not when you just visit example.com, you may want to redirect your root domain to www using a page rule. You can follow this community tutorial on how to do this.

1 Like
#42

I gues no any version working

#43

Godady told me that this is Cloudflare issue, can you please check and let me know why?

#44

Those hostnames are in DNS, but the server connection isn’t working. For now, go to your domain’s Overview page in the Cloudflare Dashboard and click on “Pause Cloudflare on Site” and wait five minutes for DNS to update.

At that point, see if your site starts working.

1 Like
#45

thank you, you mean pause Cloudflare on site, wait 5 min then enable again Cloudflare and check?

#46

Don’t enable Cloudflare again until your site is working.

1 Like
#47

ok, just one thing, when Cloudflare enabled my website not working on my local internet connection, but working on 4G mobile, what that can be?

#48

now when I disabled Cloudflare after 5 min not working on both in my internet and 4g

#49

It worked once for me, and now it’s giving me 500 errors. This is clearly a server issue you need to resolve before you re-enable Cloudflare.

#50

do you mean godady hosting issue?

#51

Yes, he does.

1 Like
#52

very strange, website work in mobile 4g connection, but not work in office internet

#53

godady told me that it is dns record issue in Cloudflare )

#54

Matteo can you please help me to fix this issue?

#55

Please keep Cloudflare paused until you can fix the problem at GoDaddy.

1 Like
#56

Godady told me that no any issue from they side

#57

Hi @avagyanlevon,

If your DNS records are all copied over correctly and Cloudflare is paused, then any issue you have can only be on your hosting’s side.

2 Likes
#58

As long as you have Cloudflare enabled for your site, you’re letting GoDaddy avoid responsibility for a broken configuration.

The IP address you specified is the one that’s broken. It was the one I connected to that gave me the 500 error. That IP address belongs to GoDaddy. Make them fix it.

2 Likes
#59

Hi and thanks to all for help and support me, now my website working great, but I have one issue with my email, I cannot recieved emails from my website, can you please help me?

#60

hi, my email working with gsuit, and yesterday when I was talked with google guys they told me to add some text records in Cloudflare, I added them but now my email not working from my website, can you please help me to fix this issue?

Thanks