Pending NameServer Stuck For Days

I have a domain that has been stuck with the pending nameserver message for several days. Here’s the headscratcher … Cloudflare is my registrar. The DNS is disabled … etc … Any advice would be appreciated. I have contacted support about this. However, I haven’t received a response.

Very odd, I recommend making a support request https://support.cloudflare.com/hc/en-us/requests/new

What’s the domain?

2 Likes

klbwd.com

Hi @kevin25, I see your tickets and the replies from support. Whois sees the change of the name servers and I see support pushed through a request as well, suspect it’s a matter of time but I cc’d myself on the ticket for updates. I combined your tickets into 1641687.

1 Like

2 hrs later still nothing …

Are you sure you entered the correct NS?

I see candy.ns.Cloudflare.com and lou.ns.Cloudflare.com from Cloudflare and you have entered amir.ns.Cloudflare.com and mimi.ns.Cloudflare.com at the registrar’s side.

Cloudflare is the registrar … I

Oh, I see… Then I would call @SamRhea, we may have seen such an issue before.

thanks! Do you have a support ticket open? We’ve seen losing registrars change the nameservers during the transfer so that, when they show up to Cloudflare Registrar, they’re using parked nameservers.

1 Like

In this case it seems they are different Cloudflare NS…

Ticket number should be this.

1 Like

Yes I do #1641687)

Thank You

Correct … that’s the ticket …

Thank you!

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.