Peering Team Contact

We currently peer with Cloudflare at NYIIX and LINX however our LINX LON1 IPv4 session is currently down and in the peering portal it shows as un-configured but available. Our IPv6 session at LINX LON1 is however up as are both sessions at NYIIX.

I’ve tried reaching out to the NOC and Peering contacts in PeeringDB several times over the past couple of months but so far have not received anything back and the session remains down.

I wondered if anyone had another contact for the Peering team at Cloudflare or any guidance on how to get a session moved from available to configured in the peering portal?