thank you for your attention ,
yes as you can see its around 1 month my ticket is still open ! yes exactly my problem is this! its free service because i can not order pro service !
i changed my domain and register new domain in case for testing
i just bought pro plan for my new domain ( interesting was success ! but i dont know why for my old domain i can not do )
any way today i open another ticket because i can not enable rate limit for my pro plan domain! i dont know what is wrong with my account !
i have another account also in cloudflare (because i use global firewall rule for all domain in account ) with around 5 domain and all of them are pro plan, interesting is i dont have any problem in that account ! i can buy plans , https , retelimit , loadbalancing , etc … !
but what happened with that account ! why i can not other nothing there ?
why after 1 month nobody is there to fix it ? im not free customer ! i want buy the plans for my domains but i can not !!!
maybe its better to find alternative service