Payment method error (Code: 1201)

I can’t add a new payment method, I get this message:
There is an issue with the payment information entered. Review and try again. (Code: 1201)

If you’ve reviewed and tried again…then waited a while and tried yet again (it may be temporary), open a ticket for Billing:

To contact Cloudflare Customer Support, login & go to and select get more help. If you receive an automatic response that does not help you, please reply and indicate you need more help.

I’m having the same issue, it seems that they dont want the deal…

I have the same problem, I get the same error and I cannot pay
What happens?
Thank you

I am getting the same issue.

Hello. I am trying to add Credit Card into Cloudflare but it’s not working.

I have tried 3 different credit card from three different credit card company but none of them are working.

Error: There was an error processing your card. Please check your details and try again.


Hi @optimizefreak,

@sdayman’s response earlier in the thread applies here too. Please try again now and if you still can’t, you will need to contact support.

1 Like

I am facing the same issue, even more I tried paying with paypal and the payment was declined, I have been paying with my credit card in the internet for over 3 years and with my paypal for over 8 years, I never faced such problem, I contacted the support but their reply was a general reply about payment validation method.