Payment Method Decline (Credit Card) Error Code : 1211

Hi, I’m trying to make a payment for the cloudflare services via Credit card, but getting this error message.

Contact your bank for assistance. An error occurred while collecting payment. (Code: 1211)

Anyone has the solutions?

Thank you


I suggest you try using a different card and if you are unable to use a credit card, I advise you add PayPal as a method of payment.
If that does not work, open a billing ticket.
To contact Cloudflare Customer Support, login and go to and select get more help.

Hi @tech89

The error code 1211 equals “Error:Your card was declined.”, so you need to take contact to your bank and ask why it is being declined.

Cloudflare can’t do anything about it.

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