Payment Link Expired

[digital45]

What is the name of the domain?

itechstore.co.in

What is the error message?

This link expired To get a new link contact [email protected]

What is the issue you’re encountering

Unable to make payment of Unpaid invoice as link has expired

What steps have you taken to resolve the issue?

I need new link to make payment

In what area can we help you?

Payment issue

Screenshot of the error

[cloonan]

You’ll need to follow these directions here, Billing, Plans & Subscription Questions

[digital45]

Link shared by you leads me to Solve your issue page. I’ve already created a ticket there for which i got an automated reply saying “Thank you for contacting Cloudflare Support. Your issue has been marked as Resolved in our system.”

For the past 5 days, i’ve been trying to pay 1 unpaid invoice so that i can reactivate the account back. Why have you made things extremely complex so that users are forced to leave you.

This is genuinely the most harrasing experience i’ve been through to pay 1 invoice.

All i want, is get 1 new payment link to clear my invoice.

[digital45]

1. Support email is not working
2. Support tickets are automatically closed, with no response.
3. Forced to register another account at community - in which Community Team again shares link to create support ticket & marks the thread as solution.

Is this a joke!?