What is the name of the domain?
Global Account
What is the error number?
Error 1323
What is the error message?
You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page. (Code: 1323)
What is the issue you’re encountering
Invoice Payment Link expired
What steps have you taken to resolve the issue?
Followed Help center guidance which informed me to log a ticket.
I logged ticket Case: 01051055 - August 29, 2024 at 9:51 AM
I emailed Billing which tells me to log a ticket which i have done, and send multiple followup requests on.
This email was to request a new payment link.
Billing issues requre a Billing ticket with Support
01051055
In what area can we help you?
Payment issue
What are the steps to reproduce the issue?
Just open invoice IN-1155590 and click on the Pay Online Link, it it says payment link expired.
