Payment link Expired. No response on ticket

What is the error message?

You cannot add or modify subscriptions or services until the outstanding balance is paid. You should be able to do so in your Billing page.

What is the issue you’re encountering

I wanted to add a new domain to my account, but an unpaid bill is preventing me from doing so.

What steps have you taken to resolve the issue?

I can’t get the bill of payment as it has been expired.

Billing issues requre a Billing ticket with Support

01218322

In what area can we help you?

Payment issue

What are the steps to reproduce the issue?

Just open invoice IN-1100214 and click on the Pay Online Link, it it says payment link expired.

Screenshot of the error

Greetings,

Thank you for asking.

I am sorry to hear this happen to you.

Thank you for sharing your ticket number here with us.
I’ve escalated your case to the team.

Kindly and patiently wait for a reply

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my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.