Payment hold: Something went wrong

I got this message when I tried to transfer my domain to Cloudflare

Payment method and ICANN address verified

What do I do?


Something went wrong…

An error occurred while processing the payment hold.

The following domains failed to transfer:

Did you manage to get this working? If not I’d recommend trying again, if you have then a different payment method might work.

Otherwise, to contact the billing team, please submit a new support request from your Cloudflare account directly through the Cloudflare dashboard. Visit and choose Billing. Please share your ticket number here so that we can track it.

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