Hello. Today I made a domain transfer to Cloudflare. In the “Management domain” it is written that the price is 9.95, in fact, I paid 11.94. Why is there such a difference? Hidden fees?
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Is there any currency exchange rate involved?
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Thanks for reply. The exchange rate of the currency exists, but the write-off is indicated in $. Also, another service wrote off as indicated in its price list. Therefore, the exchange rate of the currency does not affect here.
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You’d have to ask Billing about this: billing AT cloudflare DOT com
And please post the ticket # here when you get it.
p.s. Can you also click on the pencil next to the title and re-categorize this as General->Billing? @Laurie usually keeps an eye on those posts to look for issues.
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Okay, I’ll try.
P.S. reclassified
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And a ticket #, when you get it, so they can track it down.
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OK, but a little later. And what should I specify in the mail for Billing (account data?)
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You can just copy/paste your original message’s text, and let them know the domain name you transferred:
Sooner would be better since it’s already Friday lunchtime here and billing generally isn’t around on the weekend.
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Hi @Cloudout,
Please check your invoice when it has generated tomorrow, as your account appears to be subject to tax.
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So that would be tax for domain registration, but not for Cloudflare services and features?
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Thank you for the answer Laurie, I will check it tomorrow
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Yes, the domain costs do not include tax, if you are in a taxable area and domains are subject to tax then you will see the tax applied at the order and in the invoice.
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