Paying Customer can't create support cases or reach support

What is the name of the domain?

easygcloud.com

What is the error number?

1

What is the error message?

Cloudflare has great features, but almost no support

What is the issue you’re encountering

I’m a paid Customer. I can’t create a support case. I can’t reach support. I can’t recommend Cloudflare any longer

What steps have you taken to resolve the issue?

I wish I knew what steps to take to communicate with Cloudlfare. Soon I will have to port out almost 100 zone files to get support elsewhere.

What are the steps to reproduce the issue?

Attempt to contact Cloudflare using common sense

Sounds like quite a bit of a task.

Is there any chance that you might want to explain your problem(s) to the Cloudflare Community, so that any of the awesome Cloudflare Community members could have a chance of assisting you, before you decide to take it that far?

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