Pause cloudflare, developer not responding

Website, Application, Performance Security
1

Hi,
I wish to pause cloudflare as SSL cert has expired, my web host said i need to pause and then set up ssl then switch on again

Issue is the developer has not answered calls

2

Hi @a-faisal,

Do you have access to the Cloudflare account with the domain active? If so, you can pause Cloudflare in the bottom right of the overview app.

3

Thanks for your reply, issue is that i don’t have it, only need the ssl to be valid, and my web hosts said pause cloudflare then update and it will work

Thanks

4

I dont have access to the account as developer not responding
Web host said pause cloudflare, how could i do that if i dont have any access

5

Neither Cloudflare nor the Community can change those settings. If your developer is no longer supporting you, I suggest you move your domain to a different account here. Or just set your name servers back to what your host recommends.

6

Appreciate your reply, how could I move to different account here and change name servers
Thanks

7

You would go through the same new account process anybody does to add a site to Cloudflare.
https://support.cloudflare.com/hc/en-us/articles/201720164-Creating-a-Cloudflare-account-and-adding-a-website

You would do this at the domain registrar, where you bought your domain name.

8

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