Password reset isn't sending

ive tried many times to try and get the reset password code because it is required to change my password but every time cloudflare says they sent it I cannot get into my account. need help please

I show the emails as being delivered. If you are unable to login to your account because you are not receiving emails required to login, please contact support here:

ive made another account to post on here because I cant login to my main account

the email for this account is REDACTED