hi, i’m wondering if i can get an partial refund for psychloor.eu?
i bought advanced certificate and pro for the domain and used for a day or two and then switched to a new domain i’d fully like to use.
previous domain is something i won’t use again with cloudflared.
i did switch from psychloor.eu to .psychloor.com domain and removed all .eu things
thank you and merry christmas
HI @blomqvistkevin the team will need to review this on a Billing ticket. Can you open a Billing ticket here with the details, https://dash.cloudflare.com/?to=/:account/support?
Once you have a ticket number, please share that here so that we can flag it for our Billing colleagues.
And you canceled the ACM & Pro subscriptions for the
.eu website as well, yes?
Sorry, went to bed as I was too tired. Yep I did that.
Also going back to sleep some more
We replied on December 20th, 2023 - Ticket 3071436.