Partener application blocked

I have an api call from one of our partners applications that is continually blocked by Cloudflare.
I have created an WAF rule to exclude the user, agent or url and skip the blocking but that rule is never applied.

This is the json for the blocked request. Not sure what managed_challenge is and how I can stop Cloudflare blocking my request.

“action”: “managed_challenge”,
“clientASNDescription”: “MICROSOFT-CORP-MSN-AS-BLOCK”,
“clientAsn”: “8075”,
“clientCountryName”: “NL”,
“clientIP”: “”,
“clientRequestHTTPHost”: “”,
“clientRequestHTTPMethodName”: “GET”,
“clientRequestHTTPProtocol”: “HTTP/1.1”,
“clientRequestPath”: “/wp-json/ivatherm/v1/hello”,
“clientRequestQuery”: “”,
“datetime”: “2023-08-11T10:30:47Z”,
“rayName”: “7f4fce20bd130ea0”,
“ruleId”: “bot_fight_mode”,
“rulesetId”: “”,
“source”: “botFight”,
“userAgent”: “PostmanRuntime/7.32.3xx”,
“matchIndex”: 0,
“metadata”: ,
“sampleInterval”: 1

You need to disable bot fight mode, as it cannot be skipped by rules.

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Yes I did that and it works now. I was hopping to be able to bypass it for this case which was a false positive.

Super Bot Fight Mode in the Pro plan has a Skip action.

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