PARSEC 6023 and 6024 (Unable To Negotiate A Successful Connection)

What is the name of the domain?

parsec

What is the issue you’re encountering

PARSEC 6023 and 6024 (Unable To Negotiate A Successful Connection) with IP public 38.250.131.73

What feature, service or problem is this related to?

I don’t know

Screenshot of the error

Hello Cloudflare community,

we are an ISP from Peru country named WOW TEL SAC. we have an issue with our customer. He use PARSEC to workstation. He can not establish successful connection to his workstation and he received the next message “The peer-to-peer network connection between you and the other computer failed [6023]”. He has an IP public 38.250.131.73 from us (WOW TEL SAC).

Please cloudflare community give a double check if the prefix 38.250.131.64/27 is in your black-list or allowlist IP address.

Thanks

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