What is the name of the domain?
What is the issue you’re encountering
On 10/5/2024, there was an error in converting my Pro license, which resulted in two payments, and it is now showing as a Free license instead of Pro. I have not received a refund for this erroneous payment in over a month. I have sent multiple inquiries to support and have not received any response, and my patience is wearing thin. My Invoices: (IN-11383932 - $240.00) And (IN-11383906 - $240.00) / My Support Ticket: 01222574 AND 01228896
Billing issues requre a Billing ticket with Support
(IN-11383932 - $240.00) And (IN-11383906 - $240.00)
In what area can we help you?
Refunds