Before, I changed the DNS server of domain to cloudflare and purchased pro plan. Later, I wanted to use cname access, so I removed the domain name from the official website and changed to cname access in the partner’s panel. I was surprised to find that the pro plan disappeared and became a free plan. Now, your system has deducted 20 dollars from my payment in the second payment cycle, but now it is still the free plan. How should I deal with this matter!!! I am very anxious. thank you!!
- In view of the second $20 fee, I didn’t use the corresponding service at all, so I want to apply for a refund of this $20 and cancel the subscription because I can’t cancel it on the panel (prompt that my plan is in progress) .
2, I consult, “use the partner’s panel” + “buy the plan on the CF official website”, is this feasible? If it works, then if I change the panel of a collaborator, does this plan move smoothly?