ali32
October 30, 2024, 7:39am
1
What is the name of the domain?
babu.club
What is the error number?
None.
What is the error message?
None.
What is the issue you’re encountering
Paid for Upgrade, Invoice Received but Subscription Not Upgraded. Created a ticket and the reply from support suggest to subscribe(and pay) again?!
What steps have you taken to resolve the issue?
Raised a ticket in https://dash.cloudflare.com/6a2a1872235751b8af9586a3eb882257/support .
Billing issues requre a Billing ticket with Support
01250780
In what area can we help you?
Upgrades
Screenshot of the error
ali32
October 30, 2024, 7:42am
2
I see that the common advise is to raise a ticket in support but the reply is a bit ridiculous because I have already paid for an upgrade and they are advising me to pay for another upgrade?
Can someone competent help resolve this issue?
my colleagues in Support have indicated this was resolved on your ticket. Please post another topic here if that is not the case.
system
Closed
November 14, 2024, 7:39am
4
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