Page Rules for Redirect not working on root domain

pagerules

#1

Hi There

So I am stumped, I am hosting our website with a provider that requires a 301 redirection.

If I put mydomain into chrome it needs to redirect to www
The problem is I have other subdomains like proposals etc.

I have followed the instructions for page rules and if I put mydomain.net/blog it seems to redirect to the www

HOWEVER - if I put mydomain.net I just get the usual chrome ‘Site can’t be reached’ error.


#2

Hi @stephen.howe it appears there is no DNS record for mydomain.com in your DNS settings. A record needs to exist for a user to be directed to our edge to then be redirected somewhere else.

Please try creating a DNS record for the root domain. You can use:

Name: @ -> Domain Name: same value as your www record. And set it to :orange:


#3

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