Page Rule Redirection Issue

Website, Application, Performance
1

What is the name of the domain?

What is the error message?

None

What is the issue you’re encountering

The issue I’m encountering is that the Page Rule to redirect “chapkaz.com/geartech” to “https://geartech.chapkaz.com” using a 301 redirection is not working.

What steps have you taken to resolve the issue?

I have configured the domain in “proxied” mode on Cloudflare and set up the Page Rule for URL forwarding.

What are the steps to reproduce the issue?

To reproduce the issue, visit “chapkaz.com/geartech” and observe that it does not redirect to the subdomain

2

Post a screenshot of the rule you configured.

3

Sure

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4

Can you also post a screenshot of the nameservers assigned to the domain on your DNS page?

6

The nameservers, not the DNS entries.

7

Sure

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8

Right, any chance your domain is active with another service using Cloudflare and which may override your settings?

Also, can you post a screenshot of your list of page rules?

9

Yes, my root domain redirects to canva.com (it is a published website) and they also use Cloudflare.

I don’t have any other Page Rules; this is the only one.

10

Then your provider’s Cloudflare integration may override your settings. Can you drop the naked domain from their configuration?

11

Unfortunately, I cannot remove the naked domain from Canva’s configuration because the client needs to use the Canva website.

Is there another solution to ensure the Page Rule redirection works properly in this scenario?
Thank you for your understanding.

12

Only outside of Cloudflare. You can configure that redirect on your own server. As far as Cloudflare is concerned, all the proxy settings will be taken from your provider’s integration.

13

Just one question, where does the naked domain point to?

14

The naked domain points to the IP address 103.169.142.0 because it is a published website hosted on Canva.

15

And it has to continue pointing there? If you specified a different address, the settings might actually work. Otherwise you could contact your service provider.

16

Yes, the domain has to continue pointing to 103.169.142.0 as it is essential for the client’s website on Canva.
Do you have any ideas on how to set up a middleware with my Ubuntu server running Apache that could handle this redirection?

17

I would check out StackOverflow or Reddit for that.

18

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